Privacy Policy

1. Introduction

At DotDigitize Publishing, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and how we keep it secure.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

• Your name
• Email address
• Phone number (if provided)
• Project details and manuscript materials
• Billing information (processed via Stripe)
• Messages submitted through our contact form

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Your IP address
• Browser type
• Device information
• Pages visited on our site
• Referral source
• Session duration

This data helps us improve website performance and user experience.

3. How We Use Your Information

We use your information to:

• Provide publishing, design, and marketing services
• Communicate about your project
• Process payments
• Improve our website and services
• Respond to inquiries submitted via our contact form
• Send project updates or service-related notices

We do not sell your personal information to third parties.

4. How We Protect Your Data

We take reasonable technical and organizational measures to safeguard your information, including:

• Secure servers and encryption where applicable
• Restricted internal access to client data
• Use of trusted payment processors (Stripe)
• Confidential handling of manuscripts and project files

While we strive to protect your data, no online system can be 100% secure.

5. Sharing of Information

We do not share your personal data with third parties except when necessary to deliver our services, such as:

• Payment processing via Stripe
• File storage for project delivery
• Legal or regulatory compliance if required

Your manuscripts and unpublished content are never shared publicly without your written consent.

6. Cookies and Tracking

Our website may use cookies to improve functionality and user experience, including:

• Remembering site preferences
• Analyzing site performance
• Improving navigation and usability

You can disable cookies in your browser settings, but some features of the site may not function properly.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request corrections to inaccurate information
• Request deletion of your personal data
• Opt out of marketing or non-essential communications

To exercise these rights, please contact us using our website contact form.

8. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

Completed project files may be stored for a limited time for backup purposes unless you request deletion.

9. Third-Party Links

Our website may contain links to external sites such as Amazon, IngramSpark, or ISBN agencies.

We are not responsible for the privacy practices of third-party websites. We encourage you to review their policies before sharing personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of our website after updates means you accept the revised policy.

11. Contact

If you have questions about this Privacy Policy, please use our website contact form.

By using our services, you acknowledge that you have read and understood this Privacy Policy.